MiX Telematics has a vacancy for a Fleet and Consumer Products Technician based in Cape Town.
Responsibilities:
- Field service including technical product installation, de-installation and maintenance on Mix Telematics product range
- Achievement of monthly target
- Ensure technical procedures and work instructions are adhered to all times
- Ensure timeous arrival at scheduled work and client premises
- Ensure all field services are carried out in line with related, procedures and fitment instructions
- Ensure highest level of client services is rendered during the field service
- Ensures all administrative tasks required are performed accurately and promptly
- Escalate issues timeously regarding delays, stock issues, vehicle related issues, etc.
- Ensure adherence to the Mix Fleet Policy including Transport legislation
- Conduct daily vehicle inspections and weekly vehicle reports; to facilitate clean and damage free vehicles and correct mileage
- Secure and maintain at all times Company Assets such as cellular phones or any special equipment
- Ensure all job cards are completed accurately and handed in at Administration within 24 hours after completion
- Ensure digital photos are taken on all breakdown calls, job discrepancies and vehicle damage
- Manage the daily diary for work scheduled
- Responsible for all administrative matters related to overtime, cell phones, 3G utilization, vehicles and stock
- Report daily on all projects and provide ongoing feedback
- Manage Personal Goal setting, skills development in line with internal technician qualifications
Must have requirements include:
- Matric
- Tertiary auto-electrical qualification, NQF level 5/N6 Electrical Engineering or equivalent
- Valid driver’s licence and own transport
- 3-4 years’ relevant experience (Auto-electrical)
- Comply with annual health and safety medical assessment
- Driver assessment
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices